Part of our business is to facilitate employee feedback forums. In these sessions, we have neutral sessions with employee groups about a variety of topics. Then we provide that information to management so they can have direction on actionable items to make meaningful changes in their company.
One of the areas usually covered is supervisory/management performance. […]
Computers are less of a mystery than they were 20 years ago. E-mail is more and more popular, more and more homes are getting high speed Internet access and every business that is serious about business has a computer or computerized cash register.
When computers were first introduced they may have been a mystery to […]
Many companies proclaim they value customers and promise to serve and satisfy them. Some forget however that employees are customers too, and they fail to recognize the need to treat them with the same amount of respect. They forget also that companies do not help customers - people do! When it comes to customer service, […]
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