Normally personal and business matters are very hard to combine together and when in a family company owners have no choice but to deal with both professional and personal issues at the same time. This situation puts pressure on the business owner to always perform according to what is expected by his or her family […]
There is a school of thought that suggests that we should continue with the authoritarian, Command and Control model of leadership for no reason other than there is no alternative.
How can we control an organisations production or service if we are not allowed to specify the parameters within which it works?
After all, we have […]
If your business is absolutely dependent on the calls you receive every day, you should smarten up and ask your telephone company for their call statistics or call reports system. Not all companies have them, but you’ll be pleased to find out if your telephone company can actually offer a call statistics package that you […]
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