How to Deal With Media Onslaught When Something Goes Wrong

If you’re responsible for a high profile business, then it can be a scary time when something goes wrong. Attracting a lot of media attention can be hellish if you don’t know how to manage it, and it can have a serious negative impact on you and your family. Think back to the News of the World phone-hacking scandal; Rupert Murdoch was hounded by the press for months and was even attacked at his select committee hearing. Whilst the repercussions might not be so serious for you, it might be the case that your business’ downfall attracts some media attention, whether that’s on a local or national scale. It’s important for anyone with a high level of responsibility within a company to have a basic idea of how to handle the situation on behalf of the business should negative media attention come your way. If you’ve found yourself in this situation, here are some tips. Offer Incentives (i.e. Coupons) For New and Existing Customers The first 48 hours are a critical time for a business, where prospective customers and even existing customers may make an emotional decision to walk away. Calming them and giving them discounts is a great way to show that you’re also concerned about the situation, and a discount offering shows that you are sincere. At the very least it will…

Managing a Building Site? Keeping staff safe

Keeping staff safe on a building site is a vitally important job for a project manager, who will need to ensure workers have all the right equipment to carry out their jobs safely. Read our guide to ensuring your staff are protected on site. The right tools for the job This website is hosted by GoDaddy, get vouchers for hosting and domain registrations! Among the most important elements of ensuring a construction job is carried out safely and effectively is ensuring workers have the adequate equipment for their tasks. The apparatus used should be checked regularly and in good working order to reduce risk to the workers operating the equipment. If there are heavy items that need transporting around the site, you should ensure you have turntable platform trucks that are suitable for the objects, and that workers are properly trained to use them. Other mobile items like elevating work platforms, dumper trucks and excavators all have risks attached to them, so you’ll need to ensure you’ve identified and addressed any potential problems before allowing staff to begin work.   Personal protective equipment The personal safety of each worker is paramount, so you’ll need to make sure your staff at the construction site are prepared for their jobs, trained to use equipment or to work in various scenarios that may present themselves, and are also…

Why sales coaching helps build essential sales abilities

Sales coaching offers salesmen the important abilities they need to increase their sales skills. If you are an ambitious salesman, you will develop these abilities further through practice, which improves your level of confidence. Let’s say for example that you sell wireless headphones, but you’ve been having trouble getting people to buy. What are you missing? Do you know how to accurately assess a customers issues, find the pain points, and articulate how your product can solve them? Sales coaching is crucial in the sales profession for several reasons. We take a look at the reasons why: Communication skills The character attributes of most salesmen means they naturally enjoy speaking with individuals. However, this does not mean that their interaction abilities are well formed. Attending sales coaching allows you to acquire abilities such as hearing acutely to gain an understanding of what your buyer needs and asking the right questions during a demonstration. Such coaching should also help you to promote efficient interaction with different buyers from various businesses. Effective sales methodology Sales coaching will also reveal you to some great sales techniques that have been proven to work in the past. For example, individuals may be trained to use a road map to keep track of their demonstration rather then using their own natural abilities or hoping to get fortunate. Another essential technique you…