Employee Motivation and Recognition Series - A Culture of Gratitude - Takers Vs Givers
Real Gratitude is Rooted in True Giving.
If any rewards and recognition program is going to have any real measurable and long-term positive effect it must be based on this concept because this type of giving, which is the root of real gratitude, is the force which drives employees.
The Source of Satisfaction
The source of satisfaction for a giver lies in the fulfillment of one’s role as a giver. The nature of a true giver is one of rejection of “free gifts”. The desire of the giver’s being is to give and not to draw to oneself things that are outside of him or her.
Consequently, when the giver does receive anything from one’s employer he or she is immediately prompted to give something equivalent in return. If the giver is unable to do this in kind, the giver’s heart urges him or her to repay that employer by giving the employer happiness by way of true gratitude and appreciation, which translates into increased engagement, productivity, overall service and customer satisfaction. Therefore, even when a giver takes, the giver is actually giving.
The Taker
The opposite of this, obviously, is the taker. The taker is one who aspires to draw to oneself all that comes within his or her reach. This is egotism or selfishness.
In contrast to the giver, even when a taker gives he or she is actually taking because the whole purpose of the taker’s giving is for the sake of taking - recognition, honor, prestige, and the like.
A taker therefore by his or her very nature will never be satisfied with what he or she has and will always want more and greater in the wrong areas, i.e. greater rewards, greater honor, greater recognition and greater prestige because the taker will always see what he or she does not have and will always feel a sense of deficiency and thi Read the rest of this post »